Overview
747agents ("we," "us," "our," or "the Platform") is the data controller responsible for the personal information of players who register and use the 747agents online gaming platform at https://747agents.net. This Privacy Policy explains how 747agents handles the personal data of Filipino players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations.
We take privacy seriously — not because the law requires it, but because our Filipino players have trusted us with their information and that trust is something we work to deserve every day. 747agents does not sell personal data. We do not share your information with marketers or data brokers. We collect only what we need to operate your account, process payments, comply with legal obligations, and keep the platform safe for everyone.
By registering a 747agents account, you acknowledge that you have read and understood this Privacy Policy. If you have any concerns about how your data is handled, the fastest way to reach us is at support@747agents.net — our team responds to privacy-related queries within 2 business days.
Short version: 747agents collects what it needs to run your account and stay compliant with Philippine law. We protect it with strong encryption, don't sell it to anyone, and give you clear rights to access, correct, or delete it. Read on for the full details.
Personal Data We Collect
747agents collects the following categories of personal data from players:
2.1 Account and Identity Data
- Full legal name as it appears on a Philippine government-issued ID
- Date of birth (for age verification — players must be 21+)
- Philippine mobile number (used for account login and OTP verification)
- Email address (for account communications and recovery)
- Username and encrypted password
- Government-issued ID number and document type (collected during KYC verification)
- Selfie or photo ID where required for identity verification
2.2 Financial and Transaction Data
- GCash wallet number or Maya account used for deposits and withdrawals
- Bank account details (BDO, BPI, UnionBank, or other Philippine banks used for transfers)
- Card number (last 4 digits only), expiry, and card type for Visa/Mastercard transactions
- Complete transaction history: all deposits, withdrawals, bets placed, winnings, and bonus credits
- Source of funds documentation provided during enhanced due diligence
2.3 Usage and Technical Data
- IP address and approximate geographic location at the time of login and activity
- Device type, model, operating system version, and browser version
- Session timestamps, login history, and activity log
- Pages visited, games played, bets placed, and time spent on each section of the platform
- Cookies and local storage data (see Section 7)
2.4 Communications Data
- Content of communications with 747agents support staff via live chat and email
- Records of promotional opt-ins and marketing preference settings
- Responsible gaming tool settings and self-exclusion records
We only collect what we need. 747agents applies data minimisation — we do not collect information that is not necessary for account operation, payment processing, legal compliance, or platform security. You will never be asked for your complete bank card number at any point.
747agents processes all Filipino player data under strict DPA 2012 compliance standards.
How We Collect Your Data
747agents collects personal data through the following channels:
3.1 Directly From You
Most data is provided directly when you register your 747agents account, complete KYC verification, make a deposit or withdrawal, contact customer support, or update your account settings. When you enter information into any form on the 747agents platform, that information is encrypted in transit and stored securely on our servers.
3.2 Automatically Through Platform Use
When you log in and use 747agents, our systems automatically record technical data including your IP address, device details, session timestamps, and activity logs. This happens in the background to support security monitoring, fraud detection, and platform performance improvements. Cookies and similar technologies also collect some usage data automatically — see Section 7 for full details.
3.3 From Payment Service Providers
When you deposit or withdraw via GCash, Maya, or a Philippine bank, the payment provider shares basic transaction confirmation data with 747agents — including the transaction ID, amount, timestamp, and whether the payment was successful. 747agents does not receive your complete GCash or Maya account credentials from these providers.
3.4 From Identity Verification Partners
Where 747agents uses a third-party identity verification service to process your Philippine ID documents, that service will process your ID image and return a verification result to 747agents. The third-party provider handles your document under their own data protection policies, and 747agents receives only the verification outcome and a reference ID.
How We Use Your Personal Data
The following table summarises the purposes for which 747agents uses your personal data:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, mobile, email, password | Contract |
| Age verification (21+ requirement) | Date of birth, government ID | Legal Obligation |
| Processing deposits and withdrawals | GCash/Maya number, bank details, transaction history | Contract |
| KYC and identity verification | Government ID, selfie, source of funds | Legal Obligation |
| Fraud detection and prevention | IP address, device data, activity logs, transaction patterns | Legitimate Interest |
| AMLA compliance and suspicious activity reporting | Transaction history, identity documents | Legal Obligation |
| Customer support | Communications data, account details | Contract |
| Responsible gaming monitoring | Activity logs, deposit/withdrawal patterns, support contact history | Legitimate Interest |
| Sending transactional notifications | Mobile number, email | Contract |
| Marketing communications (opt-in only) | Mobile number, email, game preferences | Consent |
| Platform performance and UX improvements | Usage data, session data, anonymised analytics | Legitimate Interest |
Marketing emails and SMS: 747agents will only send promotional messages to players who have explicitly opted in. You can withdraw this consent at any time by updating your notification preferences in your account settings or by contacting support@747agents.net.
747agents uses your data only for the purposes your account requires — never for profiling or third-party marketing.
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, 747agents processes your personal data based on one of the following legal grounds:
- Contract: Processing is necessary to fulfil the agreement between 747agents and you — specifically, to operate your account, execute bets, and process payments. Without this processing, 747agents cannot provide its services.
- Legal Obligation: Certain data processing is required to comply with Philippine law — including age verification under gaming regulations, identity verification under AMLA, and record-keeping requirements imposed on licensed gaming operators.
- Legitimate Interest: 747agents processes some data based on legitimate interests — including fraud prevention, platform security, and responsible gaming monitoring. In each case, 747agents has assessed that these interests are not outweighed by your privacy rights.
- Consent: For optional activities such as marketing communications, 747agents relies on your explicit opt-in consent. You can withdraw consent at any time without affecting your account.
Cookies and Tracking Technologies
747agents uses cookies and similar technologies on its website and mobile interface to support core functionality, improve security, and understand how players use the platform. Here is a breakdown of the types of cookies we use:
7.1 Essential Cookies
These are required for the 747agents platform to function. They maintain your login session, remember your language and currency preferences, and support secure authentication. Disabling essential cookies will prevent you from logging in or using the platform. No consent is required for essential cookies as they are strictly necessary.
7.2 Functional Cookies
Functional cookies remember your preferences — such as your preferred game lobby view or notification settings — so you don't have to re-set them on every visit. These cookies improve your experience but are not essential to core platform function.
7.3 Analytics Cookies
747agents uses analytics tools to understand aggregate platform usage — which sections players visit most, how long sessions last, and where technical issues arise. This data is processed in aggregate and anonymised form and is used solely to improve the 747agents experience for Filipino players.
7.4 Security Cookies
Security cookies help 747agents detect and prevent fraud, bot activity, and suspicious login attempts. They store data about your device and session that is used to flag anomalous behaviour patterns. These cookies are essential for platform security.
You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your access to 747agents, but some personalisation features may not work as expected.
Your data at 747agents is protected at every layer — from registration to withdrawal.
How Long We Keep Your Data
747agents retains personal data for as long as necessary to fulfil the purposes described in this policy or as required by Philippine law. The following retention periods apply:
- Active account data: Retained for the full duration of your 747agents account plus a minimum of 5 years after account closure, as required by Philippine AMLA record-keeping obligations.
- Transaction records: All deposit, withdrawal, and betting records are retained for a minimum of 5 years from the date of the transaction.
- KYC and identity documents: Retained for the duration of your account and at least 5 years following closure. In cases where a formal investigation or legal proceedings are ongoing, retention may be extended for the duration of those proceedings.
- Customer support communications: Retained for 3 years from the date of the last interaction.
- Marketing opt-in records: Retained for the duration of your account or until consent is withdrawn, whichever is earlier.
- Technical and usage logs: Retained for 12 months for standard performance data; security-related logs may be retained for up to 3 years.
When data reaches the end of its retention period, 747agents deletes or anonymises it in a way that prevents re-identification.
How We Protect Your Data
747agents applies multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
- TLS 1.3 encryption for all data transmitted between your device and the 747agents platform
- AES-256 encryption for sensitive data stored in our databases, including payment details and identity documents
- Multi-factor authentication for 747agents internal systems and administrative access
- Role-based access controls ensuring that team members can only access data relevant to their job function
- Automated threat detection monitoring for unusual login patterns, suspicious IP addresses, and access anomalies
- Regular security audits and penetration testing by independent security specialists
- Secure data centre facilities with physical access controls, surveillance, and redundant systems
While 747agents takes all reasonable precautions, no digital platform can guarantee absolute security. In the event of a data breach that affects your rights and interests, 747agents will notify affected players and the National Privacy Commission (NPC) within the timeframes required under the Data Privacy Act of 2012.
Your Data Privacy Rights
As a Filipino data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 747agents:
How to exercise your rights: Send your request to support@747agents.net with the subject line "Data Privacy Request — [Your Request Type]." Include your registered mobile number for identity verification. We will acknowledge your request within 2 business days and complete it within 15 business days.
Children and Minors
747agents does not knowingly collect personal data from individuals under 21 years of age. The platform is strictly intended for adults aged 21 and above, in compliance with Philippine gaming regulations. If 747agents discovers that personal data has been collected from a minor, the account will be immediately closed and all data deleted without exception.
Parents and guardians who believe a minor has registered on 747agents should contact support@747agents.net immediately. We take underage access seriously and will act on all verified reports of minor account use within 24 hours.
Third-Party Links and Services
The 747agents platform may contain references to or integrations with third-party services — such as payment gateways and game providers. These third parties operate under their own privacy policies, which are independent of this Privacy Policy. 747agents is not responsible for the data practices of third-party services once your data leaves the 747agents platform boundary.
We encourage you to review the privacy policies of any third-party service you interact with in connection with your 747agents account — particularly GCash, Maya, and your Philippine bank.
Cross-Border Data Transfers
Some of the technology providers 747agents uses to operate the platform — including cloud hosting and security services — may process data in data centres located outside the Philippines. Where this occurs, 747agents ensures that appropriate safeguards are in place to protect your data to the standard required by the Philippine Data Privacy Act of 2012.
These safeguards include contractual data protection clauses with all international processing partners, requiring them to apply security and privacy standards equivalent to or higher than those required under Philippine law. 747agents does not transfer personal data to countries that do not provide an adequate level of protection without additional contractual safeguards.
Changes to This Privacy Policy
747agents may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we provide. When we make material changes, we will notify registered players by email and/or through a prominent notice on the platform at least 7 days before the updated policy takes effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of 747agents after the effective date of any update constitutes your acceptance of the revised policy.
Contact Our Data Privacy Team
For any questions, concerns, or requests relating to your personal data and this Privacy Policy, please reach out to the 747agents Data Privacy team: